Multiply Trust with Testimonials – Trust Review
In today’s digital age, customer feedback is more important than ever before. Consumers are increasingly relying on online reviews and testimonials to inform their purchasing decisions. As a result, businesses must find ways to gather and showcase customer reviews in an engaging and effective way. That’s where video testimonials come in. Video testimonials provide a powerful and authentic way to share customer experiences, build trust with potential customers, and differentiate your brand from the competition.
However, creating and managing video testimonials can be time-consuming and challenging without the right tools. That’s why many businesses are turning to video testimonial software to streamline the process and maximize the impact of their customer feedback. I’m going to talk about one such software in this blog post, UseTrust.io.
What is Trust?
Trust is a web application for collecting customer testimonials and feedback for websites. Trust provides a complete solution for video testimonial marketing efforts, as well as the ability to gather various other types of feedback such as text reviews and 5-star ratings. Additionally, Trust’s integrations allow for the importation of existing reviews from Google, Facebook, and other review sites, which can be incorporated into captivating widgets on your website.
Initially launched as Crowdy.ai in August 2017, Trust has progressed from being just a social proof notification software to a full-fledged web application. Carsten Schaefer, the founder, is an experienced developer with two decades of experience in software development. Trust improves website conversion rates by capturing and displaying video and text testimonials. Unlike most other solutions focused on collecting or showcasing testimonials, Trust has comprehensive features for both. With Trust, you can easily build trust and increase conversion rates by displaying authentic customer feedback on your website.
Features of UseTrust
Trust is a review platform that makes it convenient and hassle-free for customers to leave reviews for your business. Trust is the most feature-rich video testimonial software available, offering multiple types of testimonial request forms and a comprehensive library of pre-designed website elements for showcasing them.
Mobile Friendly, Interactive Testimonial Request Forms
Trust offers a range of features to help companies collect and showcase genuine customer testimonials. One standout feature is its mobile-friendly and interactive testimonial request forms. These forms can be fully customized and can include automated invitations for verified reviews.
In addition, companies can set up guidelines or instructions to ensure they receive high-quality reviews from their customers on the first try. The platform also offers interactive video surveys, which allow companies to interview customers in a step-by-step flow through a recorded video conversation to get authentic testimonials, similar to VideoAsk.
Lastly, customers who are not ready for a spontaneous testimonial can always link to their existing review on Facebook, Instagram, Vimeo and Youtube or upload their own. Overall, UseTrust provides a robust set of features for companies looking to multiply trust with testimonials.
Teleprompter
Recording a video is never easy. Thankfully, Trust comes with a built-in teleprompter that your reviewers can use to make the process easier, more efficient and less stressful. More importantly, your reviewers can feel more confident in front of the camera to deliver rousing video reviews. The teleprompter scroll can be voice controlled or manually controlled.
GDPR Compliant & Legal Rights
Trust offers a secure platform that is GDPR compliant when collecting and sharing customer feedback. To ensure companies have no legal implications when sharing testimonials, all forms come with consent checkboxes and captures. You can also add eSignatures for better piece of mind.
Automatic Transcription & Subtitles
Trust‘s nifty feature of automatic transcription and subtitle capability for testimonials and reviews on your website makes it simple for visitors to your site to understand and engage with the reviews and feedback that others have left. By providing written transcripts and subtitles, you can also help to make your site more accessible to individuals with hearing or visual impairments. The convenience and accessibility of this feature make Trust an excellent option for businesses looking to enhance their online reputation and build trust with future clients.
Transcription-Based Video Editing
One of the key features of Trust, a transcription-based video editing platform, is its ability to help businesses create powerful testimonials. With Trust, you can select the text of the testimonial and trim off unwanted silences or verbal tics. This allows you to zoom in to the most important parts of the testimonial, making sure that your customers’ words are heard loud and clear.
AI Testimonial Generator
One of the standout features of Trust is its AI Testimonial Generator. Many customers may have trouble thinking of what to say, and this is where the power of AI text generators comes in. Trust’s AI Testimonial Generator can write the testimonial script for your customers, making the process of leaving a review so much easier.
You can also preset your business type, name, and description to help your users generate a better and more relevant script. This means that your customers can quickly generate a review that is both informative and persuasive in just a few clicks. With the help of Trust’s AI Testimonial Generator, businesses can easily gather more testimonials and replicate the trust with past customers to potential customers as well.
Wide Range of Customizable Testimonial Widgets
Trust is a valuable tool for businesses as it offers a wide range of customizable testimonial widgets to place on your website. These testimonials include photos and links to the customer’s website or social media accounts, providing added social proof and credibility. The customizable options include embedding them as a carousel slider, floating star, badge, or popups, which can be tailored to match the look and feel of your website which you can see it implemented on my website.
In addition, UseTrust enables rich snippets, which can be showcased on search engine result pages to display your ratings. This feature helps to increase visibility and attract potential customers.
Optimize for Desktop and Mobile
With Trust, you can optimize for both desktop and mobile devices. With Trust, every testimonial request form or widget can be configured individually for desktop, tablet, and mobile. This means that you can set the margin, position size, font type, font color, size, and thickness.
Additionally, Trust allows you to conditionally display your testimonials based on the user’s device to ensure that your testimonials look their best no matter which device your customers are using., and that you are putting your best foot forward with your potential customers.
Integrations
Trust has integrations with WordPress via their plugin, which makes it easy for anyone with a website to use. Additionally, UseTrust can be used on any other non-WP websites with their custom script with no coding required.
Another useful integration offered by Trust is webhook integration, allowing you to be notified when testimonials are submitted or updated. And when it comes to gathering testimonials, Trust makes it easy by pulling from a range of different platforms, including Facebook, Google, Provenexpert, Capterra, Producthunt, Trustpilot, and Yelp. With these integrations, Trust can help you maximize the impact of your customer testimonials, building trust and credibility with your audience.
Whitelabel and Agency
One of the standout features of Trust is their whitelabel option, which allows you to completely remove their branding from their widgets and forms. This can be a great option for businesses who want to maintain a consistent brand image across all touchpoints. Additionally, Trust offers an agency feature, which allows you to create sub-accounts for clients to manage their own testimonials. This can be a powerful tool for agencies who want to offer additional services to their clients or for online business who hire multiple contractors or freelancers to manage their online presence.
Customer Support
Trust provides excellent customer support through their knowledge base, live chat, and email. Their support staff is always on hand to help you with any questions or issues that you may have. In addition, their frequently updated blog is an excellent resource for maximizing the impact of your testimonials. It provides valuable information and tips that can help businesses to build trust and credibility with their customers. Whether you are looking to enhance your brand image or simply want to improve customer engagement, Trust has the tools and knowledge to help you get the most out of your testimonials.
Pricing Plans
Trust offers three different plans for their customers – Starter, Off the Ground, and Business. You can opt for any of the plans subject to your requirements. Moreover, there is a 15% discount if you go for the annual billing option. One noteworthy feature is that each plan also comes with a 14-day free trial. If your business demands a more comprehensive service, UseTrust also offers Agency plans. You can directly reach out to their sales team to request more information on these plans. With UseTrust’s diverse range of pricing plans, you can select a package that suits your business needs without breaking the bank.
Conclusion
Trust is a powerful tool that helps you showcase the experiences and feedback your customers have had with your business in a way that builds trust with potential customers. With a wide range of features like interactive testimonial request forms, AI testimonial generation, and customizable testimonial widgets, Trust ensures that you can create a seamless and streamlined process to get the feedback you need from your customers. Additionally, Trust offers excellent customer support and a range of pricing plans to fit the needs and budgets of businesses of all sizes. Are you ready to multiply trust and get your customers singing your praises? Sign up for a free trial of Trust today!
