Outshining Typeform and VideoAsk: Qwary Review

 

Feedbacks from buyers or clients help business owners improve their services. It is through customer satisfaction that they would know how their business is doing in the market. But sometimes, asking for ratings can be quite challenging. Most of the time, even if the survey is being conducted online, you don’t get enough responses.

So, how do you encourage your customers to leave feedback after they purchase from you? Well, my suggestion is to use a tool that will help you elicit engagement from your audience. The tool I am talking about is Qwary.

Qwary is a helpful tool you can use for creating surveys for your respondents. You can use this in making survey questions for your students, colleagues, employees, and team. One good thing you would like to know about Qwary is that it lets you add testimonial videos to your survey to add a personal touch on your question and elicit engagement from your respondents. Find out more about this software in this Qwary review.

What is Qwary?

I can say that building a survey is one of the most effective ways to get customer feedback. For me, good surveys are those that are easy to understand and will elicit an engaged response. However, it takes a lot of time and effort as well as experience to create a good survey. Luckily, Qwary can help you cut the time in making survey questions. It is convenient for teachers, companies, small businesses, marketing experts, and even in your circle as a team.

Qwary is a survey tool that helps you generate an effective response from your audience. It is best used for:

• Making quizzes for students
• Evaluation forms for your team
• Asking suggestions for a certain project
• Rate performance, and
• Many more like planning a trip, deciding on where to eat for dinner, asking opinions on home decors, and more importantly on making research.
• drive customer loyalty with unbiased conversation

It is designed with a user journey in mind which takes a personal conversational approach to its questions so participants will be compelled to answer all of the questions one by one. Through this feature, you can get a higher response rate than you used to have before. You can get ideas on how you can improve your service.

Why Choose Qwary? 

Just like using other tools for a certain reason, there are also factors why you should use Qwary. Aside from helping you take less time in making engaging and easy-to-understand surveys, it is also creative and user-friendly, especially for beginners. 

Intuitive Approach

The key to having more feedback depends on the survey questions asked. Say, you’re planning to launch a product for your company and you wanted to ask your teammates about their comments and suggestions about the product, you can ask them first how they feel about the product. You can use emojis to represent different kinds of emotions. Then, you can ask them to describe the product or you can provide the choices so that they can simply select the word as their answer.  This method would allow you to get the results you need. 

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This is one of the things I like about Qwary. It uses an intuitive approach to creating a survey question. It’s simple and conversational which helps the participants feel positive about the question. It also has conditional logic that allows you to create survey questions in a manner that it would

User-Friendly Templates

Making a survey questionnaire takes a lot of time. You need to carefully think about what kind of questions are right to ask so that your respondents would be happy to take part in the survey. You also need to make sure that your tone is not too intimidating so that they would not get pressured in answering the questions. If you are a beginner, this would drain you. But when you use Qwary, you can help anyone to create survey questions in the easiest way possible. It has professionally designed templates available wherein you can edit, delete, or make your own questions tailored to fit your need.  This tool makes your work a lot easier and faster. 

Creative Survey Presentation

If you are looking for a tool to shift from written to video survey, Qwary can be your trusted friend. You can record your own video and add some images to create a video survey. Or you can opt to use Unsplash and Pixabay integrations to create this. You can also choose different themes to create a video suited for your brand. Video surveys are the new way of acquiring higher survey response rates and better insight from the personal connection through the video experience. With more survey data, you can make better informed decisions.

Qwary also transcodes your videos in standard formats so they can be played to any device without having a lag.

Sentiment Analysis

What makes Qwary stands out from all the different form software out there is the built-in sentiment analysis feature. Based on the customer feedback, Qwary will automatically analysis it and let you know if it’s a positive, neutral and negative feedback so you don’t have to go through every single feedback to understand your customer experience while still being able to make data driven decisions.

Analytics

Qwary intuitive dashboard allows you to quickly get market research data trend. You can set up key driver metric and analysis to understand where you’re doing well and improvement areas that influence customers’ decisions and loyalty. Easily setup filters such as in a day or month to view micro data to understand your customers better.

Multilanguage Surveys

With Qwary’s translation API, you can translate entire surveys easily with a click of a button. If your business is global, you have to partner with a globally support survey tool like Qwary.

How to Create an Intuitive Survey?

1. Register account on Qwary. 
2. Click Create Project > Start from Scratch or choose from survey templates available on Qwary.

3. You can then start creating your question under the Compose section and choose different question templates. 

4. Once you’re done, you can change some settings regarding your survey and easily distribute them via Facebook messenger, email or have it embedded as well.
5. You can monitor the survey results under the Analyze window and see how effective your survey question is. 

Qwary Pricing

Qwary has different pricing plans and offers a seven-day free trial for interested subscribers who want to discover and try using this tool without requiring credit card details. With a free plan, you can enjoy access to all question types, generate 100 responses, make 3 projects, and activate 1 project. Signing up for the free plan only requires your email for personal information. If you need more responses you can upgrade from their different packages that all includes unlimited surveys as seen below. Please take note that there is a different package for individual use and business purposes.

As for me, I am using the Pro plan of Qwary. I choose the Pro plan because I need API and Webhook features to integrate with my other tools. Through this way, I can easily trigger the survey that needs to be sent out right away. If you are a big company that needs to analyze thousands of CSAT/NPS/CES per month or if you require API or Webhook access, you need to avail of the Pro plan. However, for most businesses, I minimally recommend the Advance plan, so that you can also have access to video surveys, and for you to also collect video testimonials from your customers. These testimonial videos are a great way also in using them as marketing material for your company.

Qwary also offer pricing discounts for startups, students, and non-profit organizations. You can visit their official website to know more.

Integrations

Qwary has the following platform integrations: 

• Zapier
• WebHook
• Slack
• Intercom

Qwary webhook has allowed users to close the feedback loop by finishing the sales lead, triggering emails, and creating action items in the form of service tickets, and more. Zapier also allowed Qwary survey integration with 2000+ cloud apps like Salesforce, Mailchimp, ActiveCampaign, Hubspot, Gmail, and many more. It is expected to have more integration tools for the efficient generation of survey responses soon.

Final Thoughts 

If you want to generate a higher response rate, I suggest that you use Qwary. Its simple interface, intuitive, and creative features make your survey stand out and appeal to your respondents. You can also add images, videos, and customize themes to make it perfect for your brand. You can start making your own survey or use its ready-made templates to save your time.  It has an AI engine to help you translate the survey questions easily into 100 foreign languages in just one click. This would allow you to cater your non-English participants.  You can opt to distribute the survey questions through anonymous links, QR codes, messenger, email, and any other way you see fitting. Plus you wouldn’t have to worry about the insights and data of the responses of the survey for it is easily recorded under the Analyze window.